Jazz Mosafir uses pictures, videos, SMS, VMS, posts, blogs, web and app content, music, and software only to propagate relevant information to the users. Therefore, users are required to read, understand, and accept the services, use of services, and terms of use before using the services. Meanwhile, if any user has reservations regarding terms of use, the user must refrain from availing of our services. However, if a user violates the limits of the Terms of Use, Jazz Mosafir reserves the right to cancel the accessibility to the services of the user by law and rights.

For the convenience of users, Jazz Mosafir elaborates the terms of use clearly to ease the process of understanding between service providers (Jazz Mosafir) and users (customers).

Definitions

Definitions “Jazz Mosafir” and “Mosafir Travel Destinations Pvt Ltd” means The Mosafir Travel Destinations Pvt Ltd, having its registered office at Switch Communication Pvt Ltd, Plot 250, Street 6, Sector I-9, Islamabad and registered under the Company Act, 2020. Meanwhile, “us”, “we”, “our” means or refers to Jazz Mosafir, its affiliated enterprises, respective officers, directors, shareholders, employees, tour operators, sub-contractors, representatives and assigns; and “you”, “your” means or relates to the Users.

Access to the Services

The user must be an identity card holder or at least 18 years old to get the benefits of the services. Also, the user must consider and abide by the law, rules and regulations, and ethical considerations before or during the use of services. However, the user may not get access to the services if the respective state or government has prohibited the use of particular services. Moreover, users will make sure the compliance with other people with the terms of use if they access the services through the user’s internet connection. These services are provided temporarily and Jazz Mosafir can cancel the user’s accessibility without any prior notice.

Accounts and Password

Firstly, you are required to log in with your name and password. Jazz Mosafir may ask you for your number, email address, password, date of birth, and country whereas this information will be kept confidential. However, you need to provide relevant and accurate information to ensure transparency of the process. Once you are registered with us, the activities of your account are solely your responsibility and Jazz Mosafir will not be responsible for any misuse of your account. If you find any suspicious activity in the process, please contact info@mosafir.pk to get the solution to your query.

Conduct

Users must not breach the limitations set by Jazz Mosafir and use the services in compliance with the rules and regulations set by the platform. Therefore, users must not

1. use the Services in breach of any applicable laws, regulations or contractual duties;
2. use the Services to harm, abuse, harass, stalk, threaten or otherwise offend others;
3. interfere with, disrupt, or create an undue burden on the Services, or the associated hardware, and software, and not impede or interfere with others’ use of the Services.
   
   Moreover, users must avoid posting that indicates unoriginality, must not disburse false news, must promote user-friendly behavior, must not target any ethnicity, race, class, or religion on the platform, and must respect the services.

Intellectual Property Rights and License

Jazz Mosafir and Mosafir Travel Destination's name, mission, vision, taglines, and logo are legally owned by the company. Other tags and brand logos associated with Mosafir Travel Destination are the property of their owners. However, users are not allowed to own and use the service marks and logo available on the services for personal ambitions. Moreover, the content used within the services is the intellectual property of Mosafir Travel Destinations. Therefore, users are not allowed to copy, paste, and use the material in any case that is against the values proposed by the Terms of Use.

Reliance on Information

The materials and opinions provided during the service should not be deemed as the sole resources of reliance. Neither there is any intention of withdrawing investment on the company’s behalf during the provision of services. Therefore, users must evaluate the sources before giving consent or approval. Jazz Mosafir disclaims all liability and responsibility arising from any reliance placed on such opinions and Materials, to the extent permitted by applicable law.

No Waiver

Our failure to enforce any part of these Terms of Use shall not constitute a waiver of our right to later enforce that or any other part of these Terms of Use. Waiver of compliance in any particular instance does not mean that we will waive compliance in the future. Any waiver of compliance with these Terms of Use shall not be binding upon Jazz Mosafir, unless in writing and executed by an authorised representative by Jazz Mosafir.

User Generated Content

User Generated Content is the material or content that you distribute, publish, write, post, or submit to the platform. Meanwhile, your content is viewed by other members of the platform as well. 

Privacy Statement

All the information and services provided to the users and the general public is in accordance with the privacy policy of Jazz Mosafir.

Questions, Comments and Concerns

If you have any complaints, suggestions, comments, and reviews about services and content, kindly contact us at info@mosafir.pk.

Additional information 

Certain products and services of the Service may occasionally be changed, updated, or removed by the Jazz Mosafir. You acknowledge and agree that, unless otherwise required by applicable law, Jazz Mosafir is not obligated to keep or maintain your Content or any other information you supply.

Transaction policy

As a user of the services, including those of the booking facilitation services of the Jazz Mosafir, you understand and agree that: (1) Jazz Mosafir shall not be liable to you or anyone else for any unauthorized transactions made using your password or account; and (2) the unauthorized use of your password or account.

Third party affiliations

Jazz Mosafir is not a typical travel agency, and neither do we offer nor own lodging, dining, tours, activities, or experiences personally. On or through the websites of the Jazz Mosafir, Jazz Mosafir may display information about properties owned by third-party suppliers and may enable reservations with specific suppliers; however, such actions in no way imply, suggest, or constitute Jazz Mosafir sponsorship of or approval of third-party suppliers, or any relationship between Jazz Mosafir and third-party suppliers.

Travel destinations

You are in charge of making sure that you comply with all entry requirements for foreign countries and that your travel documents, such as passports and visas, are in order when you make reservations for international travel with third-party suppliers or plan an international or domestic trip using the Services. Therefore, Jazz Mosafir disclaims all responsibility for travelers who are denied boarding a flight or entry into a country due to their failure to possess the travel documents required by any airline, government agency, or nation, including nations they may be merely passing through enroute to their destination.